Privacy Policy
Please read carefully before using the portal.

Privacy Policy

Last Updated Date: July 10, 2024

Welcome to the website “Sikshahelpline.com” which is owned by “Siksha Helpline ” These terms and conditions cover every individual visiting this website, and it is assumed that by accessing and using sikshahelpline.com, you accept this “Terms of Use” in full and have gone through and consented univocally and irrevocably to the same. If you disagree with these conditions, you must not use this website.

1. Website Overview

  • Siksha Helpline . is the manager, moderator, and operator of the website Sikshahelpline.com and all its versions, including mobile web versions.
  • Sikshahelpline.com is a search engine for courses or colleges/institutions and assists students by providing information on the admission process details of the courses and colleges/institutions of their interest.
  • Siksha Helpline guides students through the application process and acquaints them with all the available study options.
  • Siksha Helpline does not take applications/registrations on behalf of any college or institution, irrespective of whether they are partner colleges or other listed colleges.
  • By applying to any course or college/institution on the website, the student is deemed to have applied for the assistance of the Siksha Helpline team.

2. Eligibility

The website is not designed to attract users below 13 years of age, and thus the company does not intend to keep data of users below the specified age. By accessing or using the portal, the user is deemed to have warranted and represented that he/she fulfills the aforesaid requirement of minimum age. Upon receipt of any information contrary to the aforesaid, the user and its information shall be deleted.

3. Creating a User Account on Sikshahelpline.com

The website intends to protect private information provided by the user while creating a user account as per the terms and conditions specified herein. By creating an account, the user agrees to the terms required to protect the confidentiality of the username and password for the account and shall be solely liable for any activity conducted using the user account. The user also agrees to accept all risks and responsibilities for activity done under the username. The user also agrees to receive SMS and Emails containing the information of the college and course he/she applies to and also of related colleges and courses.

4. Privacy Policy

The privacy policy is applicable only to Siksha Helpline and not to the websites linked through it, which shall be governed by their respective privacy policies and/or terms of use. The website utilizes cookies and other tracking technologies. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. By providing us your information in the ways stated hereinbelow, you agree with the privacy policy and give us consent for usage of information by us in the manner stated herein.

5. Information Collected by the Website

The privacy policy is applicable only to Siksha Helpline and not to the websites linked through it, which shall be governed by their respective privacy policies and/or terms of use. The website utilizes cookies and other tracking technologies. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. By providing us your information in the ways stated hereinbelow, you agree with the privacy policy and give us consent for usage of information by us in the manner stated herein.

6. Information Collected by the Website

Means of data collection on Siksha Helpline include Contact Forms (which simplify the process of data presentation by collecting the user's interests, educational qualification, and age, etc.), and Login/Signup (by creating a user account, visitors agree to the terms and conditions of the website). The data collected may consist of personal or non-personal information. We may store, collect, use, and process your information in India, subject to compliance under applicable laws. The website collects user information to provide suggestions tailored to the students' profiles and keep them informed about the ongoing application processes.

7. Opt-in Mails and Other Uses of Data by the Company

    The company can use data collected through the website in various ways, such as:
  • Opt-in Mails: Customized mails sent to users opting for newsletters or notifications on the admission process and entrance tests. Users can unsubscribe from the service at any time. Feedbacks: The Company may contact its visitors or users for feedback on any new feature or services. Users can opt-out by emailing contact@sikshahelpline.com.
  • Geographical Data: Used to provide location-wise customized data.
  • Cookies and IP Data: Used to provide the most relevant results through search. The website also stores data other than the content, which provides information on personal identity in the form of IP and cookies. This data is considered non-personal-identifiable and includes search history, queries submitted, education interests, date and time, domain, and advertisement response. The website can also use a conversion pixel (a 1px. X 1px. image) to track user behavior on our leads collection form as it is an integral part of our business. Data collected can be used in trend analysis and can be forwarded to educational service providers depending on usage history.

8. Testimonials and Reviews

    Users providing ‘testimonials’ or reviews are entitled to public display and can also be shared with our partner institutions. By using this website, the user agrees not to use any foul or offensive language in any forum or publicly available comment section. Because we do not control third-party content, users understand and agree that:
  • We are not responsible for, and do not endorse, any such content, including information and reviews about any college/institution provided by other users.
  • We make no guarantees about the accuracy, currency, suitability, reliability, or quality of the information in such content.
  • We assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content made available by users, advertisers, and third parties.
  • We do not claim ownership of any content that the user submits or authorizes for use to us. However, the user agrees that such content shall be exclusive to us and no such or similar content shall be published, copied, or reproduced by the user or any person visiting the website on any other online portal without obtaining prior consent in writing from Siksha Helpline. The user is free to remove or get removed his/her own content if such content is posted accidentally or unintentionally on the website.

9. Intellectual Property Rights

Unless stated otherwise, Siksha Helpline Pvt. Ltd. holds the sole rights to all the digital content, including site layout, software, images, photographs, text, services, and other similar materials, available throughout the website. Trademarks, logos, and service marks of Sikshahelpline.com cannot be used or displayed for any commercial or non-commercial use without prior permission from the company. However, the materials and contents, including any data, text, graphics, images, audio, and video clips, logos, icons, and links, used on this website of third parties and/or institutions and colleges, which are collected from the public domain and are available under the fair usage policy, are published strictly for information and/or identification purposes only and are not the intellectual property of the Company. All data mining activities i.e., scraping, crawling, and republishing are not allowed unless written permission is obtained from the company. The content downloaded from the website does not pass on the rights or title to use it for commercial use.

10. External Links

Sikshahelpline.com is not liable for any loss caused due to the external links available on the website. It is also advisable that the user verifies such information with other sources before making any decision based on advertisements or content available on the linked websites. For the ease of users, external and referral links of every college/institution, wherever applicable, are provided on the website. The links to third-party websites are placed by us as a service to those interested in this information or posted by other users. Your use of all such links to third-party websites is at your own risk. We do not monitor or have any control over, and make no claim or representation regarding third-party websites. To the extent such links are provided by us, they are provided only as a convenience, and a link to a third-party website does not imply our endorsement, adoption, or sponsorship of, or affiliation with, such third-party website.

11. Limitation of Liability

By using the site, you agree that Siksha Helpline will not be liable for any legal theory or contracts for any kind of issues caused by any other party. The website is also not liable to verify or justify the information provided by participants of the website i.e., educational institutions, coaching institutes, individual comments. To prevent loss to visitors, it is highly recommended that every information available on the website must be verified before taking it into consideration. Siksha Helpline is not liable for any misinformation, data theft, any kind of loss, or system damage occurring due to the use of these external links. Sikshahelpline.com declares that it will not be used to propagate any malicious or harmful software, so in any case of program loss or system damage, the website cannot be held responsible. The terms and policies of Siksha Helpline do not govern the use of third-party websites.

12. Refund & Cancellation Policy

All the monetary transactions done by the user of the site are in lieu of the payment gateway partner of sikshahelpline.com, and we take no responsibility for any payment discrepancies. Also, we have the full right to consider and review the refund case if the amount paid by the user is in excess of the number of applications he has applied to. We have complete authority to review the college preferences as filled by the user if there is a shortfall/excess of payment. You are required to note your Transaction ID and receipt number as provided by the payment gateway to furnish any information or track the payment status of your application form. Any pending amount to be paid by the user will need to be paid before the deadline for the application to the college has been reached. Any payment received after that may not result in the acceptance of the application as a valid entry by the college. Siksha Helpline cannot be held liable for the same, and no refund will be entertained in such cases. Change in Terms of Privacy Siksha Helpline reserves the right to amend or modify these terms of use and Privacy Policy at any time, as and when the need arises. We request you to regularly check this page from time to time to keep yourself apprised of changes made. Your continued use of the Platform gives your unconditional acceptance of such changes.

13. For any clarification, please contact:

Address: Siksha Helpline Pvt. Ltd. Green City, near MS College, Chandmari, Motihari, Bihar 845401

Email: Email: contact@sikshahelpline.com